CliniWear Privacy Policy
Effective Date: November 7, 2026
At CliniWear (“we,” “our,” or “us”), we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you visit our website, purchase our medical apparel, or interact with our services.
1. Information We Collect
We collect information that identifies, relates to, or describes you when you interact with our platform:
Personal Details: Name, billing address, shipping address, email address, and phone number when you place an order or create an account.
Payment Information: Credit card details, billing address, and payment processor transaction references (all financial transactions are securely processed by third-party payment gateways; we do not store full payment card numbers).
Account Credentials: Username, password, and order history.
Technical & Usage Data: IP address, browser type, operating system, device details, pages viewed, and referral URLs collected automatically via cookies and tracking technologies.
2. How We Use Your Information
We use the data we collect for the following business purposes:
Fulfilling Orders: Processing transactions, shipping purchases, providing tracking details, and managing returns or exchanges.
Customer Support: Responding to inquiries, resolving product issues, and managing wholesale/group orders.
Marketing Communications: Sending promotional updates, special offers, and news about CliniWear (you can opt out at any time).
Site Optimization: Improving our website performance, user interface, and product inventory based on shopping behavior.
Security & Compliance: Preventing fraudulent transactions and complying with applicable legal obligations.
3. Sharing & Disclosure of Information
We do not sell your personal information. We only share data with trusted service providers who assist us in operating our business:
Service Providers: Logistics and shipping partners, payment processors, email service providers, and web hosting platforms.
Legal Requirements: When required by law, subpoena, or government request, or to protect the rights, property, and safety of CliniWear and our users.
4. Cookies & Tracking Technologies
CliniWear uses cookies, web beacons, and pixel tags to enhance site navigation, analyze site traffic, and assist in our marketing efforts. You can manage your cookie preferences through your web browser settings.
5. Data Security
We implement appropriate technical and organizational security measures to protect your personal data against unauthorized access, loss, or alteration. All transaction data is encrypted using standard Secure Sockets Layer (SSL) technology.
6. Your Rights & Choices
Depending on your location, you may have the right to:
Access, correct, or update the personal information we hold about you.
Request the deletion of your personal data.
Opt out of receiving promotional emails by clicking the “Unsubscribe” link at the bottom of any marketing message.
7. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy, please contact our privacy team