CliniWear Shipping Policy

Effective Date: November 7, 2026

At CliniWear, we understand that healthcare professionals need their uniforms quickly and reliably. We work hard to process, pack, and deliver your orders as efficiently as possible.

1. Processing Times

• Standard Orders: Orders placed Monday through Friday are processed within 1 to 2 business days.

• Weekend & Holiday Orders: Orders placed on weekends or official holidays will begin processing on the following business day.

• Order Tracking: As soon as your package leaves our warehouse, you will receive an email confirmation with a tracking number to monitor your delivery status in real-time.

2. Shipping Options & Rates

We offer flexible shipping options to fit your schedule:

Note: Transit times begin once the package has been handed over to the carrier.

3. Bulk & Group Orders

For hospital systems, private clinics, and large group purchases, shipping timelines and logistics may vary based on order volume. Our dedicated wholesale team will coordinate customized freight and delivery arrangements directly with your account manager.

4. PO Boxes & Military Addresses

We proudly ship to standard PO Boxes, as well as APO/FPO/DPO military addresses via standard USPS shipping. Please allow additional transit time for overseas military destinations.

5. Address Changes & Order Modifications

If you need to change your shipping address, please contact contact@cliniwear.shop within 1 hour of placing your order. Once an order enters fulfillment, we are unable to modify the shipping details.

6. Lost, Stolen, or Damaged Packages

If your tracking information indicates that your package was delivered but you have not received it, or if your items arrive damaged during transit:

1. Check with neighbors or your building’s receiving desk.

2. Allow 24 hours (carriers occasionally mark packages delivered early).

3. Contact our customer experience team at contact@cliniwear.shop so we can initiate a carrier search or dispatch a replacement.